Center for Refugee and Immigrant Success (CRIS)

Center for Refugee and Immigrant SuccessIn the Summer of 2016, a team of Management Department researchers began a research project to explore the employment-related dynamics of refugee resettlement. Their subsequent research, which included close collaboration and data collection with three of Northeast Ohio’s largest refugee assistance organizations, demonstrated that:

  • In the United States, employment is central to refugees' self-sufficiency.
  • Refugees and immigrants experience many types of job-search adversity.
  • Some adversity stems from unmet expectations and psychological contract violations.
  • Refugees get some instrumental support, yet need and seek social support elsewhere.
  • Underemployment coincides with job dissatisfaction and disillusionment.

These findings appeared in an article titled, “Survival, expectations, and employment: An inquiry of refugees and immigrants to the United States,” which published in the Journal of Vocational Behavior in 2017.

Given the team’s passion for the topic and the relationships they built with Cleveland-area organizations through their research, they decided in the Summer of 2018 to title their efforts, “Collaborative for Research and Immigrant Success: Management for a Better World.” To date, Cleveland State University has supported research by the CRIS team with more than $13,000 in internal grants. Their work continues with partner organizations in Northeast Ohio.


To be a nexus for the collaborative production of thought and application of research-based practices that promote the flourishing of refugees and immigrants at work in Northeast Ohio and beyond.


To collaborate with organizations that assist, employ or seek to employ refugees and immigrants in the advancement and understanding of employment-related matters for these populations.

Dr. Ben Baran:
Dr. Vickie Coleman Gallagher:
Dr. Grace Huang:

Learn more about the Center here.


Houston Chronicle, December 28, 2018. U.S. Sees Sharp Drop in 'Special Immigrant Visas'