IS Applied Learning Experience Student Placements 2024

Devlin Sheehan

Devlin completed his second IT co-op rotation at Bendix in Avon. He supported the Windows 11 upgrade and refreshed laptops for users. He used Active Directory, Azure Entra ID, Ivanti DSM, YubiKeys, and ServiceNow to build and assign machines. He traveled to the West Chicago plant to maintain its server rack. He also trained the next co-op, Jack Sullin.

Kenny Nguyen

Kenny worked on the Security Awareness and Training team at Lubrizol. He built the February phishing simulation in KnowBe4, and only 0.96% of employees clicked the link. He connected KnowBe4 data to Power BI through the KnowBe4 API. He also built the first Power BI dashboard for security training completion, with filters by region, site, and worker type.

Nick Shaw

Nick worked on the Client Team at Lubrizol. He helped set a global standard for Microsoft Teams Rooms hardware. A "bring your own device" room design from this work saves about $1,500 per room. He also led a cable management standard to reduce trip hazards in meeting rooms. He learned about Intune, PowerApps, and ZeroNetworks.

Emily Raines

Emily worked as a remote IT intern on the Progressive service desk for six months. She was a front-line technician for hardware, software, and access problems. She supported Teams, Cisco software, Office 365, and company devices. She learned when to escalate a ticket and to which team. She also learned to ask for help early when she is stuck.

Cody Hoskins

Cody was a Business Analyst intern on the Big Data team at Quadax. He built an Excel report to compare payment gateway use. He then managed an AI document-extraction project in Azure, and the team trained 50 to 60 models. Later he built a Sales Opportunity dashboard in Power BI with Snowflake data for company executives.

Blake Rader

Blake was an IT intern on the second-level Service Desk at Covia headquarters. His main work was the PC Refresh project. He imaged computers, installed software, and set up new machines remotely with users. He also learned PowerShell and Active Directory, and set up Teams phones, docking stations, and display devices.

Clayton Langan

Clayton was a business system analyst intern on the Innovation team at Union Home Mortgage. He tested new software in QA before release and tracked each test in Excel. He learned Encompass, Azure DevOps, and batch jobs. His main lesson was to ask questions from the first day. The company offered him a return position.

Jack Sullin

Jack was an IT co-op at Bendix in Avon. He worked with Devlin Sheehan to replace old laptops and move users to Windows 11. He wrote a batch file that automated file transfers to new devices. He also made NEXIQ USB-LINK truck diagnostic drivers work under Windows 11 security rules.

Russell Harwood

Russell worked at BPI Information Systems, a managed service provider in Brecksville, from May to December. He rotated through account management, managed services, and the assistant admin team. He learned ConnectWise, Active Directory, Axcient, Vipre, and SentinelOne. He now has a certification plan and a goal to work in penetration testing.

Jesse Byrd

Jesse joined the Data Security team in the Sherwin-Williams Cybersecurity department. He used PowerShell with Active Directory and searched Splunk logs. He also worked with Microsoft Purview, Defender for Cloud Apps, and Power Automate. He learned to make clear, specific requests and to follow up with patience. He also learned to put quality ahead of speed.

Jack Welke

Jack was an IT support intern at Union Home Mortgage. He took 10 to 15 support calls each day. He improved his troubleshooting for hardware and for Encompass, nCino, and Desktop Underwriter. He attended "lunch and learn" sessions with many departments and presented a group project on AI use in the company.